PRIVACY POLICY
Effective Date/Last Updated: June 21, 2026
Excellence Planning, LLC, doing business as Finding Your Adventure Travel, (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and retain information when you visit our website www.findingyouradventuretravel.com (the “Site”), contact us, request information, submit a quote or trip inquiry, subscribe to marketing communications, use any chat or contact tools on the Site, or otherwise interact with us online.
This policy applies to information collected through the Site and related online interactions. It does not apply to third-party websites, booking platforms, travel suppliers, or other services that we do not control, even if they are linked from our Site.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
• Contact information — such as your name, email address, telephone number, mailing address, and other identifiers you provide.
• Inquiry and travel-planning information — such as destination interests, travel dates, budget, number of travelers, lodging or transportation preferences, special requests, and other information you provide in forms, emails, or consultations.
• Booking and traveler information — such as traveler names, dates of birth, passport or other government-identification details, loyalty program numbers, emergency contact details, and other information needed to research, reserve, or manage your travel.
• Payment and transaction information — such as billing information, payment confirmations, transaction details, and other payment-related information needed to process travel bookings or related services.
• Communications — such as the contents of emails, webform submissions, chat messages, call notes, or other communications with us.
• Website and device information — such as IP address, browser type, device type, operating system, pages viewed, dates and times of visits, referring URLs, and similar usage data.
• Cookie and similar technology data — such as cookie identifiers, tags, analytics data, and similar information collected through cookies and related technologies used on the Site.
• Sensitive information — such as passport data, government ID information, health or accessibility information, dietary needs, and other sensitive information you provide when necessary for travel planning or booking.
2. Sources of Information
We collect information:
• directly from you when you contact us, submit a form, request a quote, subscribe to communications, or otherwise provide information to us;
• automatically from your browser or device when you use the Site;
• from website, technology, communications, analytics, form, chat, scheduling, payment, customer relationship management, and similar service providers that support our Site and business operations;
• from travel suppliers, booking partners, and travel-related providers when needed to quote, book, confirm, or service travel;
• from our host agency, travel consortia, preferred supplier programs, and related travel-industry partners, including, but not limited to Travel Experts, Inc. and Virtuoso, when needed to support travel planning, quoting, booking, supplier access, customer services, commissions, reportins, quality assurance, or other related business operations; and
• from referral sources or social-media platforms when you choose to interact with us through those channels.
3. How We Use Information
We may use information to:
• respond to inquiries and provide requested information;
• plan, quote, arrange, book, confirm, and service travel;
• communicate with you and third parties about itineraries, changes, updates, alerts, or customer service matters;
• process payments and maintain transaction records;
• send newsletters, promotions, or other marketing communications if you request them, sign up for them, or otherwise consent to receive them;
• operate, maintain, secure, and improve the Site and our business operations;
• detect, prevent, or address fraud, misuse, security incidents, or other harmful activity; and
• comply with legal, accounting, tax, insurance, regulatory, and contractual requirements.
4. How We Disclose Information
We may disclose information to the following categories of recipients, as applicable:
• travel suppliers, host agencies, travel consortia, preferred supplier programs, and travel-related providers, including Travel Experts, Inc., Virtuoso, airlines, hotels, resorts, cruise lines, tour operators, destination management companies, insurers, ground transportation providers, and other travel providers involved in quoting, booking, confirming, servicing, or supporting travel;
• payment processors and financial-service providers;
• website, technology, communications, analytics, form, chat, scheduling, email, customer relationship management, cybersecurity, and similar service providers;
• professional advisors, such as attorneys, accountants, auditors, and insurers;
• government authorities, regulators, courts, or law enforcement where required or appropriate; and
• a buyer, successor, or other party involved in a merger, acquisition, financing, or sale of all or part of our business.
We do not disclose personal information except as reasonably necessary for the purposes described in this Privacy Policy or as otherwise authorized or required by law.
5. Cookies, Analytics, Chat Tools, and Similar Technologies
The Site may use cookies, analytics tools, embedded forms, chat tools, pixels, tags, and similar technologies. These tools may collect information such as IP address, device and browser information, pages viewed, referring URLs, dates and times of visits, cookie or similar identifiers, and interactions with the Site.
We use these tools to operate the Site, understand Site traffic and engagement, receive and respond to inquiries, improve Site performance, maintain security, and support our business operations.
You can control certain cookies through your browser settings and, where available, any cookie-management tools we provide.
6. Do Not Track and Cross-Site Tracking
We do not respond to browser “Do Not Track” signals as there are no generally accepted standards for this feature across web browsers.
Other parties may collect personally identifiable information about your online activities over time and across different websites when you use our Site.
7. Retention of Information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, complete transactions, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.
If we cannot state a fixed retention period for a category of information, we determine retention based on factors such as:
• the nature of the information;
• the purpose for which it was collected;
• the length of our relationship with you;
• applicable legal, tax, accounting, and reporting requirements; and
• security and dispute-resolution needs.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices
You may opt out of marketing emails by using the unsubscribe link in the message or by contacting us at info@findingyouradventuretravel.com.
You may also request that we update or correct information you have provided to us through the Site by contacting us at info@finndingyouradventuretravel.com and identifying the information you would like updated or corrected.
10. California Online Privacy Disclosures
This section applies to California residents who use or visit the Site.
California’s Online Privacy Protection Act requires operators of commercial websites or online services that collect personally identifiable information through the Internet about California residents who use or visit the website or online service to conspicuously post a privacy policy. Cal. Bus. & Prof. Code § 22575.
10.1 Categories of Information We Collect
The categories of personally identifiable information we may collect through the Site are described in Section 1 of this Privacy Policy.
10.2 Categories of Third Parties With Whom We May Share Information
The categories of third parties or other recipients with whom we may share personally identifiable information are described in Section 4 of this Privacy Policy.
10.3 Review and Change Requests
If you would like to request that we review, update, or correct personal information you have provided through the Site, you may contact us at info@findingyouradventuretravel.com. We may take reasonable steps to verify your identity before responding to a request.
10.4 Do Not Track and Third-Party Tracking
Our Do Not Track and third-party tracking disclosures are described in Section 6 of this Privacy Policy.
10.5 Policy Changes and Effective Date
We notify users of material changes to this Privacy Policy by posting the updated policy on this page and updating the “Last Updated” date above. The effective date of this Privacy Policy is listed at the top of the policy.
11. Additional U.S. State Privacy Rights
We do not currently provide a separate state-specific privacy-rights notice in this Privacy Policy for states other than California.
If you are a resident of another U.S. state and wish to make a privacy-related request, you may contact us at info@findingyouradventuretravel.com. We may take reasonable steps to verify your identity before processing your request, and we will review and respond in accordance with applicable law.
We may update this section from time to time if additional state-specific disclosures become applicable to our business.
12. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information directly from children through the Site.
If we arrange travel for a minor, we may process the minor’s information when provided by a parent, guardian, or other authorized adult for booking or service purposes.
If you believe a child has provided personal information to us through the Site, contact us at info@findingyouradventuretravel.com so we can review and address the issue.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last Updated” date above.
California law requires this policy to describe the process by which the operator notifies consumers of material changes to the privacy policy and to identify the policy’s effective date. Cal. Bus. & Prof. Code § 22575(b)(3)-(4). If we make material changes to the privacy policy that impact you and your information, we will take reasonable efforts to contact you via the email address you last provided to us.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Finding Your Adventure Travel
Jessica Lysy
info@findingyouradventuretravel.com
480.291.4768
